Give Site Payments Down
Incident Report for Pioneers-USA Technology Systems Status
Resolved
This incident has been resolved.
Posted Jul 31, 2023 - 15:49 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 31, 2023 - 10:50 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 31, 2023 - 09:41 EDT
Investigating
We are currently investigating an issue with the Giving Portal payment system. Currently an error is received when donations via credit card are attempted via https://give.pioneers.org
Posted Jul 31, 2023 - 08:53 EDT
This incident affected: Donor Services (Studio Online) and Public Websites (give.pioneers.org).
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